Can I pick my specific accommodations for the World Cup?
Favela Experience will place you in a property based on the level of accommodations (shared room, private room, or private apartment) that you purchase. Unfortunately, besides the level of accommodations, we cannot meet specific preferences for location or any other elements of the accommodations. Nonetheless, we guarantee the minimum listed amenities of one bed per person, wi-fi, hot water, a shared bathroom (for shared and private bedrooms) or a private bathroom (for private studio/one-bedroom and two-bedroom apartments), towels and bed linens.
Are flights, FIFA match tickets, meals, transportation, and tour activities included with my purchase?
No, your purchase only includes accommodations. Though some of our hosts may choose to provide breakfast, we cannot promise breakfast or other meals due to the daily work schedules of our hosts. Nonetheless, we will provide you with information and insider tips about all of these other components of your trip.
Are your World Cup accommodations prices per person?
The single bed in a shared room is the only per-person price. The other accommodations have the same price, regardless of whether you have the maximum number or fewer guests.
Do you give refunds?
No, we do not offer refunds even if you decide not to attend the World Cup before the event begins for any reason. Furthermore, Indiegogo has a “no refunds” policy
. In the case of dissatisfaction with your accommodations upon arrival, we will do our best to offer you other favela accommodations.
Will my group be together in the same location?
With groups of four or fewer guests who have all purchased single beds in shared rooms, we will place the entire group in the same property. If your group of three or more guests has purchased private bedrooms or private studio/one-bedroom apartments, we cannot guarantee you will be in the same property or close to each other. If your group of five or more guests has purchased private two-bedroom apartments, we cannot guarantee you will be in the same property or close to each other.
How do I reserve multiple beds in a shared room, multiple private rooms, or multiple private apartments?
Please make separate purchases for each bed, private room, or private apartment that you want to reserve.
Can I split the payment for World Cup accommodations between multiple cards or accounts?
No, we ask that you pay for your group’s accommodations with one debit/credit card or PayPal account.
Can I pay a deposit on my accommodations now and pay the rest at a later date?
No, we ask that you make the full payment through Indiegogo.
How do I arrive at my property?
There are taxis and affordable, private shuttle buses from both the international airport and the bus station that will take you to the entrance of the favelas. Someone from Favela Experience will meet you where your taxi or bus drops you off and bring you to the favela where you are staying.
Do you offer match-day transportation to the Maracanã football stadium?
Sorry, we cannot offer match-day transportation, but we will give you instructions on how to get to the Maracanã.
Does Favela Experience offer accommodations in any of the other Brazilian host cities besides Rio de Janeiro for the World Cup?
No, we only offer accommodations in Rio de Janeiro.
May I come and go from the property as I please?
Yes, you will have your own set of keys to come and go from the property as you please. Still, we ask that you respect other hosts' and guests' need for quiet, especially late at night and early in the morning.
If I do not plan to attend any matches in Rio de Janeiro, why should I still stay there during the World Cup?
Rio de Janeiro is the cultural and tourism hub of Brazil, and it will be the center of the action for the World Cup. Rio de Janeiro will host the most matches of any city, including the final, championship match on July 13 at the famous Maracanã stadium. Furthermore, its location along the coast in the middle of the other host cities will make Rio de Janeiro an ideal “home base” for your World Cup trip. Besides the fact that Rio de Janeiro is an easy and likely point of entry from your home country, it has good airline and bus transportation links to other host cities.
What are the exact dates and match schedule of the World Cup?
The first match is on June 12, 2014, and the final match is on July 13, 2014. You can find the match schedule on FIFA’s website
May I have more than the written number of people in a certain type of accommodations if I bring sleeping bags or air mattresses?
No, you may not exceed one (1) guest for a single bed in a shared room, two (2) guests for a private room or private studio/one-bedroom apartment, and four (4) guests for a private two-bedroom apartment. The owners of the properties have strict capacity limits for your safety and comfort.
Can I watch World Cup matches on television in the favelas?
Yes, there will be many bars playing all 64 FIFA matches on televisions within the favelas.
During the World Cup, may I stay for fewer than five (5) consecutive nights, and, if so, how much does it cost?
You may stay for fewer than five (5) consecutive nights, but you must pay the price of the five (5) consecutive nights minimum stay.
What is Indiegogo?
Indiegogo.com is a trusted, secure “crowdfunding” website that allows customers to pre-order products and services. Purchasing your Favela Experience World Cup accommodations through Indiegogo is a safe way to book one of our properties before they sell out. Additionally, Indiegogo allows you to pay using debit card, credit card, and PayPal.
Indiegogo is unlike other crowdfunding websites such as Kickstarter that only allow “all-or-nothing” funding. On those other sites, funders are fully refunded if the goal is not met. Instead, Indiegogo’s “flexible funding” option ensures Favela Experience will provide you accommodations for the World Cup, regardless of whether we reach our financial goal amount. Even if we reach and exceed our goal, you will still be able to buy accommodations or any of the other “perks” on the right as long as they have not sold out.
We are not selling World Cup accommodations on any other site besides Indiegogo, so reserve your space now before we sell out.
What are favelas?
Favelas are squatter communities in Brazil that date back to the 1890s. Today nearly 30% of Rio's population lives in favelas, making them centers of fascinating culture, unique architecture, resilient people, and fun activities. Even though favelas are financially poor, they have a wealth of natural, cultural, and personal beauty to share with you!
Are favelas safe?
Yes! We only work in communities that now have 24/7 police protection in advance of the 2014 FIFA World Cup and 2016 Summer Olympics in Rio. What's more is that favelas are often safer for tourists than areas more frequented by tourists such as Copacabana. You can read more about safety from our excellent guest reviews
What are the homes like?
All of our homes are simple, but comfortable and clean. Each home is unique, so please check our listings
for photos and descriptions. At the least, each house has:
- Either a private bedroom or entire home exclusively for guests
- Beds and mattresses with sheets and pillows
- Full bathrooms with toilets, sinks, and electric showers
- Running water (Note: Please use water sparingly and take quick showers since water is rationed in favelas.)
Does Favela Experience practice ethical tourism?
Yes! We empower favela residents through dignified, face-to-face cultural exchange with visitors. As such, we shift guests' mindset to value favela people, culture, and communities as valuable assets to our world. While favela tourism has sometimes earned a poor reputation for turning favelas into "human poverty zoos," we shun this insensitive practice and support tourism that positively contributes both economically and socially to favelas.
What fun and interesting activities are there for me in favelas?
Favelas and nearby areas offer a variety of adventure and cultural activities including hang gliding, rock climbing, surfing, paintball, live music, dance, martial arts, nightlife, restaurants, shopping, and more! Contact us to learn more and get discounts on these activities.
What do I need to bring with me?
The weather in Rio stays between 20 and 35 degrees Celsius (70-95 degrees Fahrenheit) all year and it rains often, especially between December and April. As such, you should bring light clothes, sturdy shoes, sunscreen, a light rain coat, and mosquito repellent. Some of our homestays provide bath towels for guests, but you should bring your own if you can.
Why should I stay with you over a hotel, hostel, or other accommodations?
Favela Experience provides an inexpensive way to meaningfully understand real Rio culture beyond beaches, bars, and sightseeing. Staying in a hostel or hotel with other foreigners won't get you the same immersive experience. Furthermore, staying with Favela Experience contributes to sustainable economic development in favelas.
How do I get to my homestay from the airport or bus station?
You can easily arrive to the favela by taxi from the international airport for $60-100 BRL (€22-38 or $30-$50 USD) or the long-distance bus station for $40-70 BRL (€15-26 or $20-$35 USD). You should make sure the taxi will go to the favelas.
The private, blue, air-conditioned bus called O Frescão ("oo fresh-COWN") costs $12 BRL (€4.50 or $6 USD). The bus departs from the international airport usually every half hour, and it drops you off in São Conrado, from where you can take a taxi ($10 BRL) to the favela. Note: make sure the taxi will go into Rocinha--not all go inside the favela.
Do you offer airport transfers?
Sorry, we do not offer airport transfers, but we can provide you detailed instructions on how to safely and easily arrive at the entrance to the favelas where we will meet you.
How do you select your hosts?
We find hosts through our trusted personal networks, and we screen them based on their trustworthiness, willingness to share their culture and lives with guests, hospitality as well as their ability to offer a safe, clean, and comfortable homestay.
Can I bring my children to favelas?
Yes! We encourage you to bring your children since the favelas are safe and interesting for them just as much as they are for adults. Some of our listings can even house parties of 5 people.
What are the house rules?
The house rules vary from house to house, so you should check all of the listings
for house-specific rules. Still, the following rules are standard for all of our homestays:
- Keep showers under 2 minutes to prevent running out of water (Water is rationed in favelas.)
- Communicate with hosts to make sure your bathroom use doesn't conflict with hosts' need to shower and get ready for work
- Don't flush toilet paper and instead discard it in a trash can in the bathroom (Otherwise, you'll clog the toilet.)
- Turn off all lights and electronic appliances when not using them
- Ask hosts if and where you can smoke
- Ask hosts before using the kitchen
- Don't take food hosts' food and beverages without permission
How do I communicate with my hosts?
Some of our hosts speak English and even other languages. Still, when you and your host don't speak the same language, you can always use Google Translator
on your or your hosts' computer to translate messages. If you have your smartphone, you can even download the Google Translator app
and connect to your hosts' Wi-Fi network to translate voice conversations with your hosts live. Nonetheless, we're on the ground in Rio to translate for you and your hosts if you need us!
How fast is the internet in the favelas?
All internet connections will be at least 5 Mbps, with some as high as 20 Mbps.
Can I drink the water and brush my teeth with the water in the favelas?
While we have not had any issues drinking the water or brushing your teeth with the water in the favelas, we recommend that you buy bottled water to drink and brush your teeth. Some people’s digestive systems will struggle with the change in water from their home countries, so we suggest you take this precaution.
Do I need a visa to travel to Brazil?
Brazil requires many countries’ citizens to apply for a tourist visa to visit Brazil. Check with your country’s Brazilian embassy to see if you need to apply for a visa.
Do I need vaccinations to travel to Brazil?
Please consult with a physician before you travel.
How often will my room/apartment be cleaned?
Hosts will clean the properties at least once per week during your stay if you stay over one week. In addition, hosts will clean the properties between stays of different groups of guests.
Does Favela Experience own or rent the properties?
No, we neither own nor rent any of the properties, but rather we serve as an agent connecting guests and hosts. Favela Experience keeps a commission of every booking fee to fund marketing and other operating expenses.
Is Favela Experience a registered company?
Yes, Favela Experience is a registered company in the United States as a division of Rosemount Equities, a Delaware Limited Liability Company - Series 43.